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Store Policy

Store Policy and Customer Care

As a company, Fabric & Article strongly believes in the value of people - the people who make our clothes, the people who have worn them before and the people who will get to wear them - that's you! You are a valuable customer and we care about your concerns. 

 

The team at Fabric & Article works hard to provide high quality pieces and remarkable service. We ensure the products listed on the website are accurate in size, colour, material, quality and monetary value. 


Standard delivery time frames fall within 5-15 business days. 

You will get a tracking link in your inbox as soon as your order is shipped. Please allow 24 hours for the status of the shipment to correctly display at the tracking link.

Fabric & Article is not liable for any delays in delivery by the Courier Company/ Speed Post or on account of any factors beyond the control of Fabric & Article. We shall endeavour to ensure timely delivery of your order.

In the event that the delivery address is not easily accessible, delivery time may be in excess of our estimate as aforesaid. For confirmation of delivery address, we may contact you on your email id or phone number provided by you.

In the unlikely event that delivery is not possible for any reasons outside the control of Fabric & Article, including but not limited to poor courier services in delivery area, inaccessibility of delivery area, force majeure events as laid out hereinafter, We shall inform you of such inability to deliver and cancel your order, followed by full refund.

All profits from the sale of the items go toward helping those in need - details about each donation will be provided when it goes through and as a customer, you can choose to additionally support that cause through us. 

Please access the FAQ section for any of your queries and don't hesitate to contact us for any further questions. 

Payment Methods
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